Case Study: Food Industry Polytechnic
Writer: Tekgenio Writer
Header: Giammarco Boscaro via Unsplash
About Client
Food Industry Polytechnic, located in Al-Kharj, Saudi Arabia, operates within the adult education industry. With a team of 51 to 200 employees, the institution has established a strong presence in Saudi Arabia. Specializing in industrial training for dairy plants, Food Industry Polytechnic offers comprehensive programs designed to enhance skills and knowledge in this sector.
To support its operations, the institution has implemented various modules, including CRM, Sales, Inventory, Purchase, Route Planning, Project Management, and Email Marketing, ensuring a streamlined and efficient educational experience.
About the Project
Training institution established in 2009 under the umbrella of the National Center for Strategic Partnerships, in a qualitative partnership between the Technical and Vocational Training Corporation (TVTC) and Almarai Company
Pain Points
- Difficulty with Demand Request Planning:
- Struggling to determine how many products to request from headquarters
- Complex rules make generating a Demand Request Plan difficult
- Lack of Truck Inventory Management:
- Truck inventory system is disorganized
- Salespersons face challenges tracking inventory inside trucks
- Disorganized Sales Target Assignment:
- Difficulty assigning targets by product category and individual products
- Leads to confusion and unmet goals
- Lack of Clear Expiry Aging Report:
- Unable to effectively manage expiry items
- No access to detailed expiry aging reports
Solutions
- Demand Request Planning from scratch:
- Understood requirements in detail and designed a DRP solution
- Enabled efficient planning for requesting goods from headquarters
- Truck Inventory Management:
- Integrated truck and inventory management
- Salespersons can view truck capacity and on-hand quantity directly
- Sales Target Assignment:
- Designed a custom sales target system from scratch
- Salespersons can track targets and remaining balance to achieve
- Expiry Aging Report:
- Developed an intuitive expiry aging report
- Logistics team can track expiry data batch-wise
Implementation Obstacles
- User Training:
- Delivered comprehensive online training despite remote challenges
- Provided all necessary materials including guides and resources
- Route Planning Design:
- Designed a solution for employees visiting customers and taking orders
- Enabled planning of visits on a daily, weekly, and monthly basis
- Employee Adaptation:
- Provided detailed online training sessions
- Shared user manuals and recorded videos for continuous learning
Results & Outcomes
Quantifiable benefits
- Educational ERP Creation:
- Developed an ERP system tailored for students
- Transitioned from manual-based training to a system-driven learning approach
- Enabled students to easily understand and manage supply chain processes
- Improved Time Efficiency:
- Allowed effortless viewing of student reports and sales data
- Enhanced Data Accuracy:
- Enabled access to actual inventory data with minimal clicks
Qualitative benefits
- Enhanced Decision-Making:
- Enabled FIP to determine the exact quantity required from headquarters
- Boosted Collaboration Between Departments:
- Reduced dependency on manual interactions
- Improved coordination across teams
- Increased Student Satisfaction:
- Provided a more realistic and comprehensive software experience
- Enhanced learning outcomes for farmtech students at FIP