E-commerce Industry Solution
Power Your E-commerce Operations with Unified ERP, AI, and Real-Time Insights
TekGenio helps e-commerce brands scale faster by automating inventory, streamlining fulfillment, and unlocking customer insights with ERP and AI solutions. Whether you're managing one storefront or a multi-marketplace business, we centralize your operations and enhance performance with real-time data and intelligent workflows.
E-commerce Challenges We Help Solve
Inventory Sync Delays & Stockouts
Disparate systems create mismatches between inventory and demand. We integrate your marketplaces, website, and warehouse in real-time to prevent overselling and stockouts.
Order Processing Bottlenecks
Manual order validation, invoicing, and fulfillment slows scale. We automate the order-to-delivery cycle — including billing, shipment tracking, and returns.
Limited Visibility Into Customer Behavior
Siloed analytics limit your ability to personalize or upsell. Our AI tools surface insights across buying patterns, preferences, and customer lifetime value.
Difficulty Managing Multi-Channel Operations
Managing Shopee, Tokopedia, Shopify, Lazada, or Amazon separately leads to inefficiencies. We centralize data and processes to support cross-channel agility and automation.
Our E-commerce-Specific Capabilities
Odoo ERP for Omnichannel Commerce
- Centralized control of products, pricing, inventory, orders, and returns
- Auto-sync with webstores, marketplaces, and delivery platforms
- CRM, helpdesk, and promotions modules integrated natively
AI–Driven Recommendations, Forecasting & Segmentation
- Personalize product suggestions and promotions
- Predict demand trends and optimal pricing windows
- Segment customers by behavior, location, or CLV
Marketplace & Payment Gateway Integrations
- Real-time API connectors to Shopee, Tokopedia, Lazada, Shopify, & WooCommerce
- Integrate Stripe, Midtrans, Xendit, and other payment providers
Automated Fulfillment & Return Workflows
- Barcode-based picking, packing, and shipping
- Rule-based return approvals and reverse logistics tracking
How It Can Impact Your Business
TekGenio helps e-commerce businesses gain operational speed, reduce manual work, and improve customer experience all while enabling data-driven growth and scalability.
Eliminate order and inventory errors across all channels
Improve fulfillment time and customer satisfaction
Increase conversion with intelligent targeting and AI
Streamline multi-marketplace management with unified backend
Who is This Ideal For?
DTC brands scaling across web, mobile, and marketplaces
Multi-storefront sellers managing international or regional expansion
E-commerce startups modernizing backend systems
Omni-channel retailers integrating offline & online operations
Ready to Transform Your Enterprise with Smarter Systems?
Whether you're optimizing operations with Odoo ERP, handling legacy SAP environments, or exploring new AI-enabled solutions — TekGenio is here to guide your digital journey from start to success.
Schedule a Free Consultation