Privacy Policy

Last updated: July 11, 2025

This Privacy Policy describes TekGenio’s policies and procedures on the collection, use, and disclosure of your information when you use our website and services, and it explains your privacy rights and how the law protects you.

We use your personal data to deliver and improve our services, including enterprise solutions related to Odoo ERP, SAP data management, and AI & Machine Learning. By using our website or interacting with our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with initial capitalization have meanings defined under the following conditions. These definitions apply whether in singular or plural.

Definitions

Account means a unique account created for you to access our services.
Company (referred to as “TekGenio”, “We”, “Us”, or “Our”) refers to TekGenio Inc.
Consumer, for CCPA purposes, refers to a California resident as defined under the California Consumer Privacy Act.
Cookies are small files placed on your device by websites to store browsing history, preferences, or authentication data.
Device means any tool that can access the website or services, such as a computer, smartphone, or tablet.
Personal Data refers to any information related to an identifiable individual. Under CCPA, this includes identifiers, commercial data, and more.
Service refers to TekGenio’s website and consulting services.
Service Provider means any third-party that processes data on behalf of TekGenio, such as hosting, analytics, marketing, or payment platforms.
Usage Data refers to automatically collected data generated by using our services.
Website refers to TekGenio, accessible from www.tekgenio.com
You means the individual accessing the Service, or a company or legal entity acting on behalf of such an individual.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect personally identifiable information, including:

Full name.
Company name and role/title.
Email address.
Phone Number.
Business Address.
Industry and revenue size (if applicable).
Any data submitted via contact forms, demos, or live chat.

If you communicate via our website, email, or chat, you may still be sharing personal data voluntarily.

Usage Data

This includes:

IP address, browser version, and type.
Pages visited and time spent.
Referral source and device type.
Location data (approximate).
Diagnostic and crash logs.

Tracking Technologies

We use cookies, beacons, tags, and scripts to enhance your experience and analyze site performance. These may include:

Essential Cookies – required for core functionality.
Analytics Cookies – help us understand user interaction.
Preference Cookies – remember your settings and choices.
Marketing Cookies – deliver relevant advertising.

You may disable cookies in your browser, but some site functions may become unavailable.

Use of Your Personal Data

We may use your personal data for:

Providing services and demos upon request.
Communicating about updates or offers.
Delivering customer support and onboarding.
Improving user experience and product offerings.
Analyzing usage for performance and security.
Managing leads and CRM records.
Complying with legal obligations.
Retargeting ads through platforms like Google and Meta (only with consent).

Third-Party Sharing

We may share your data with:

Analytics Providers (e.g., Google Analytics).
Email Campaign Platforms (e.g., Mailchimp, Brevo).
Ad Platforms (e.g., Google Ads, LinkedIn Ads).
CRM or Marketing Tools (e.g., HubSpot, Zoho).
Payment processors if financial transactions occur.
Cloud service providers like AWS or Firebase.
Legal authorities as required by law.

All third parties operate under confidentiality and data protection agreements.

Retention of Data

We retain personal data only as long as necessary for:

Business service delivery.
Legal or compliance obligations.
Internal analytics and reporting.

Typically, we retain contact or usage data for 24 months unless requested otherwise.

Transfer of Data

Your information may be processed outside your jurisdiction (e.g., in the U.S. or India). TekGenio ensures all international data transfers follow applicable data protection standards such as:

Standard contractual clauses (SCCs).
Secure data encryption.
Access controls and limited retention.

Security of Data

We use strong encryption, secure hosting, firewalls, and access logs to protect your data. However, no online transmission is 100% secure. You are encouraged to use discretion and contact us with any concerns:

Your Privacy Rights (Including CCPA)

If you are a California resident or governed by similar regulations, you have the right to:

Request what personal data we collect.
Request deletion of your data.
Opt out of marketing or “data sales”.
Correct your information.
Not be discriminated against for exercising your rights.

To submit a request, email: [email protected]. We will verify your identity before acting.

Behavioral Marketing and Analytics

We use third-party services to deliver targeted ads. These services may include:

Google Ads.
Meta Pixel (Facebook/Instagram).
LinkedIn Insight Tag.
TikTok Pixel (if applicable).

You can opt out via:

Google Ad Settings.
Facebook Ad Preferences.
DAA Opt-Out.

Children’s Privacy

Our site is not directed to anyone under the age of 13. We do not knowingly collect data from children. If you believe a child has submitted data, please contact us for removal:

Do Not Track (DNT)

Our website does not respond to “Do Not Track” browser signals. You may adjust your cookie preferences in your browser or opt out of tracking with third-party providers:

Links to Other Websites

Our site may link to external websites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy occasionally. All changes will be posted on this page, with updated effective dates. We will notify you by email or banner if material changes occur.

Contact Us

For questions or requests related to this policy.

📧 Email: [email protected].

🌐 Website: www.tekgenio.com.